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How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Delivery times vary depending on your location, but you can expect your order to arrive within 3-7 business days for domestic orders. International orders may take longer.
Do you offer international shipping ?
Yes, we offer international shipping to many countries. Please check our shipping policy or enter your shipping address at checkout to see if we deliver to your location.
What should I do if I have an issue with my order?
If you experience any issues with your order, such as a damaged product or incorrect items, please reach out to our customer support team within 7 days of receiving your order. We will work to resolve any issues promptly and to your satisfaction.
Can I return an Oj Organic product?
Due to the nature of our products, we do not accept returns. However, if you encounter any issues with the product you received, please contact us within 30 days, and we will be happy to assist with an exchange or store credit.
Are Oj Organic products suitable for vegetarians or vegans?
Yes! Oj Organic products are 100% vegan, meaning they contain no animal-derived ingredients.
How do I store Oj Organic products?
We recommend storing our products in a cool, dry place away from direct sunlight. Some products may have specific storage instructions, which will be provided on the packaging.
Do you offer any discounts or promotions?
Yes! We periodically offer discounts and promotions. Be sure to subscribe to our newsletter or follow us on social media for the latest updates on sales, special offers, and new product launches.
How can I get the best results from Oj Organic products?
For the best results, follow the directions on each product's label. Consistency is key—use your products regularly as part of your daily routine for maximum benefits.
What are Oj Organic's best-selling products?
Our customers rave about these top-rated products:

1. Oj Organic Hydrating Face Serum – A powerful blend of organic oils that deeply nourishes and hydrates your skin, leaving it soft, smooth, and radiant.
2. Oj Organic Revitalizing Shampoo – Made with natural botanicals, this shampoo revitalizes your hair, leaving it shiny, healthy, and full of life.
3. Oj Organic Soothing Body Lotion – This lotion is perfect for calming and moisturizing dry, irritated skin with its nourishing, organic ingredients.
4. Oj Organic Brightening Facial Cleanser – A gentle yet effective cleanser that removes impurities while promoting an even skin tone and radiant complexion.
5. Oj Organic Lip Balm – A soothing, hydrating lip balm made with organic beeswax and essential oils, perfect for keeping your lips soft and nourished all year round.
Are Oj Organic products packaged in eco-friendly materials?
The courier companies have adapted their procedures to guarantee the safety of our employees and our community. We thank you for your patience, as there may be some delays to deliveries. We remind you that you can still find us at Mango.com and on all our online channels. Our customer services are still there for you, to answer any questions you may have, although due to the current situation, we are operating with longer waiting times.
How do I know if a product is vegan or gluten-free?
Each product’s description on our website includes detailed information about whether the product is vegan, gluten-free, or suitable for specific dietary needs. You can also find an ingredients list for transparency on each product page.
Can I combine Oj Organic products with other brands?
Yes, you can use Oj Organic products alongside other brands. However, for best results, we recommend using a full regimen of Oj Organic products to ensure compatibility and maximize the effectiveness of our natural ingredients.
Can I purchase Oj Organic products in stores?
Currently, Oj Organic products are available exclusively on our website. However, we are expanding into retail locations soon. Stay tuned to our website or sign up for our newsletter for updates on store availability!
How can I contact customer support?
You can reach our customer support team via email at support@ojorganic.com, or through our website’s live chat feature. We’re happy to help with any questions or concerns you may have! Feel free to adjust or add more specific details based on your actual product range, policies, or services. This expanded FAQ should cover a wide range of customer inquiries and provide clear answers.